Job Description
– Manage and oversee the day-to-day operations of the service department
– Develop and implement policies and procedures to ensure the efficient and effective functioning of the department
– Plan and coordinate service activities, including scheduling, staffing, and quality control
– Ensure high customer satisfaction through the delivery of quality services
– Evaluate department performance and implement necessary improvement
– Foster and maintain positive relationships with customers and internal stakeholders
Requirement:
– Fresh graduate or maximum of 2 years of experience in service management
– Minimum Bachelor’s degree in Mechanical Engineering or Electrical Engineering major
– Minimum GPA of 3.25
– Knowledge of technical machinery, maintenance, and service management/activities
– Strong leadership, plannin, and decision-making skills
– Excellent communication and interpersonal skills
– Ability to manage multiple projects and engage with stakeholders simultaneously
– Willing to be located throughout Indonesia